Privacy Policy

Scope of This Policy

This Privacy Policy describes how Modern Living House ("Modern Living House", "we", "us" or "our") collects, uses, shares and protects personal information when you visit modernlivinghouse.com (the "Website"), contact us, subscribe to our newsletter or use our home renovation and upgrade services.

By using the Website or providing information to us, you agree to this policy. If you do not agree, please do not use the Website.

Information We Collect From You

We collect information you provide directly, including:

• Contact information such as your name, email address and phone number.
• Project information including the services you request, property details, design preferences and any photos or plans you share.
• Subscription information such as your email address and newsletter preferences.
• Communications including messages, emails and call notes.
• Feedback such as reviews, survey responses and reasons for unsubscribing.

Please do not send sensitive data, such as financial account numbers or government identification, through the Website.

Information Collected Automatically

We and our service providers may automatically collect device and usage information, including browser and device type, operating system, IP address, approximate location, pages viewed, time spent on pages, links clicked and referring websites. This may involve cookies and similar technologies.

How We Use Information

We use personal information to:

• Respond to inquiries and schedule consultations.
• Prepare designs, proposals and estimates.
• Deliver, manage and support our services.
• Send newsletters and updates you've opted into.
• Analyze and improve the Website and our services.
• Protect against fraud, spam and security threats.
• Comply with legal obligations and enforce our Terms & Conditions.

Cookies and Third-Party Resources

We may use essential, preference and analytics cookies to operate and improve the Website. The Website also relies on third-party resources, such as web fonts, design frameworks and embedded maps, which may collect technical information according to their own privacy policies. You can manage cookies through your browser settings, although some features may not work if cookies are disabled.

Disclosure of Information

We do not sell personal information. We may disclose it to:

• Service providers that support hosting, email, newsletters, scheduling and analytics, and that are required to protect it.
• Subcontractors and installers who need limited details to complete your project.
• Financing or warranty providers, only at your request.
• Government or legal authorities when required by law or to protect rights, property or safety.
• Successors in connection with a merger, acquisition or sale of business assets.

Newsletter

Newsletter subscribers receive design ideas, renovation insights, new blog posts and occasional service updates. You can unsubscribe at any time via our unsubscribe page or the link in any newsletter. We may continue to send messages related to an active inquiry or project.

Data Retention

We retain personal information for as long as necessary to provide services, support warranties, maintain business records and meet legal requirements. When no longer needed, information is securely deleted or anonymized.

Data Security

We use reasonable administrative, technical and physical safeguards to protect personal information. Access is limited to people and partners who need it to perform their work. No method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Subject to applicable law, you may request access to, correction of or deletion of your personal information, withdraw consent and opt out of marketing communications. To make a request, contact us using the details below. We may verify your identity before responding and will not discriminate against you for exercising your rights.

Third-Party Links

The Website may link to third-party websites, including social media platforms and mapping services. We are not responsible for their content or privacy practices.

Children

The Website is intended for adults and is not directed to children. We do not knowingly collect personal information from children and will delete any such information if we learn of it.

Changes

We may update this Privacy Policy from time to time. The current version will always be posted on this page, and continued use of the Website after changes means you accept them.

Contact

For questions or requests regarding this Privacy Policy, contact us: